Data processing information
Data controller
Name: Lib Womenstore Kft.
Headquarters: 2092 Budakeszi, Székely köz 5.
Mailing address: 1053 Budapest, Magyar utca 52.
E-mail: info@libwomenstore.com
Phone number: +36 30 157 4994
Wesite: http://www.libwomenstore.com
Hosting provider
Name: WordPress Inc.
Headquarters: San Francisco, 660 4th St #119, United States
Email address: help@WordPress.com
Website: https://wordpress.com/
Description of data processing carried out during the operation of the webshop
This document contains all relevant data management information regarding the operation of the webshop, in accordance with the General Data Protection Regulation of the European Union 2016/679 (hereinafter: Regulation, GDPR) and Act CXII of 2011 (hereinafter: Infotv.).
Information about the use of cookies
What are cookies?
The Data Controller uses so-called cookies when visiting the website. A cookie is a package of information consisting of letters and numbers that our website sends to your browser in order to save certain settings, make our website easier to use and help us collect some relevant, statistical information about our visitors.
Some cookies do not contain personal information and are not suitable for identifying an individual user, but some contain a unique identifier – a secret, randomly generated string of numbers – that is stored on your device, thereby ensuring your identification. The operating period of each cookie is included in the relevant description of each cookie.
Legal background and legal basis of cookies:
The legal basis for data processing is your consent pursuant to Article 6(1)(a) of the Regulation.
The main characteristics of the cookies used by the website:
Google Adwords cookie:
When someone visits our site, the visitor’s cookie ID is added to the remarketing list. Google uses cookies, such as NID and SID cookies, to personalize the ads you see on Google products, such as Google Search. For example, Google uses these cookies to remember your recent searches, your previous interactions with ads or search results from individual advertisers, and your visits to advertisers’ websites. AdWords conversion tracking uses cookies. It saves cookies on a user’s computer when a person clicks on an ad to track sales and other conversions resulting from an ad. Some common uses of cookies include: selecting ads based on what is relevant to the user, improving campaign performance reporting, and avoiding showing ads that the user has already seen.
Google Analytics cookie:
Google Analytics is Google’s analytics tool that helps website and app owners get a better understanding of their visitors’ activities. The service may use cookies to collect information and report on website usage statistics without personally identifying visitors to Google. The main cookie used by Google Analytics is the “__ga” cookie. In addition to reporting on website usage statistics, Google Analytics, together with some of the advertising cookies described above, may also be used to show more relevant ads in Google products (such as Google Search) and across the web.
Cookies that are strictly necessary for operation:
These cookies are essential for the use of the website and enable the use of basic functions of the website. Without them, many functions of the website will not be available to you. The lifespan of this type of cookie is limited to the duration of the session only.
Cookies to improve user experience:
These cookies collect information about the user’s use of the website, for example, which pages are visited most often or what error messages are received from the website. These cookies do not collect information that identifies the visitor, i.e. they work with completely general, anonymous information. The data obtained from them is used to improve the performance of the website. The lifespan of this type of cookie is limited only to the duration of the session.
Data processed for the purpose of concluding and fulfilling contracts
Several data processing cases may be implemented in order to conclude and fulfill the contract. We inform you that data processing related to complaint handling and warranty administration will only be implemented if you exercise one of the aforementioned rights. If you do not make a purchase through the webshop, but are only a visitor to the webshop, then the provisions of data processing for marketing purposes may apply to you if you give us your consent for marketing purposes. The data processing carried out in order to conclude and fulfill the contract in more detail:
Contact us. For example, if you contact us via email, contact form, or phone with a question about a product. Prior contact is not mandatory, you can order from the webshop at any time without doing so. Processed data Data provided by you during contact.
Duration of data processing We only process the data until the contact is completed.
Legal basis for data processing Your voluntary consent, which you provide to the Data Controller by contacting us. [Data processing pursuant to Article 6(1)(a) of the Regulation]
Registration on the website
By storing the data provided during registration, the Data Controller can provide a more convenient service (e.g. the data subject does not have to provide it again when making a new purchase). Registration is not a condition for concluding a contract.
Processed data During data processing, the Data Controller processes your name, address, telephone number, e-mail address, the characteristics of the purchased product and the date of purchase.
Duration of data processing Until the withdrawal of consent.
Legal basis for data processing Your voluntary consent, which you provide to the Data Controller by registering [Data processing pursuant to Article 6(1)(a) of the Regulation]
Order processing
When processing orders, data processing activities are necessary to fulfill the contract.
Processed data During data processing, the Data Controller processes your name, address, telephone number, e-mail address, characteristics of the purchased product, order number and date of purchase. If you have placed an order in the webshop, data processing and providing the data is essential for the performance of the contract.
Duration of data processing We process data for 5 years according to the civil law statute of limitations.
Legal basis for data processing Performance of the contract. [Data processing pursuant to Article 6(1)(b) of the Regulation]
Issuance of the invoice
The data management process is carried out in order to issue invoices in accordance with the law and to fulfill the obligation to retain accounting documents. The Sztv. 169. Pursuant to Sections (1)-(2), business companies must retain accounting documents directly and indirectly supporting the accounting records.
Processed data Name, address, email address, telephone number.
Duration of data processing The invoices issued are processed in accordance with the provisions of the Data Protection Act. 169. According to Section (2), the invoice must be kept for 8 years from the date of issue.
The legal basis for data processing is Act CXXVII of 2007 on Value Added Tax. 159. According to Section (1), the issuance of an invoice is mandatory and it must be kept for 8 years according to Section 169 (2) of Act C of 2000 on Accounting [Data processing pursuant to Article 6 (1) c) of the Regulation].
Data processing related to the transport of goods
The data processing process takes place in order to deliver the ordered product.
Processed data Name, address, email address, telephone number.
Duration of data management The Data Controller processes the data until the delivery of the ordered goods.
Legal basis for data processing Performance of a contract [Data processing pursuant to Article 6(1)(b) of the Regulation].
Recipients and data processors of data processing related to the transport of goods
Name of the recipient: GLS General Logistics Systems Hungary Package Logistics Ltd.
The addressee’s registered office is: 2351 Alsónémedi, GLS Európa u. 2.
Recipient’s phone number: 06-29-88-67-00 Recipient’s email address: info@gls-hungary.com
Recipient’s website: https://gls-group.eu/HU/hu/home
The courier service assists in the delivery of the ordered goods based on a contract concluded with the Data Controller. The courier service processes the personal data received in accordance with the data processing information available on its website.
Name of the recipient: Magyar Posta Zrt.
The addressee’s registered office is: 21138 Budapest Dunavirág utca 2-6.
Recipient’s phone number: +36-1-767-8200 Recipient’s email address: ugyfelszolgalat@posta.hu
Recipient’s website: https://www.posta.hu/fooldal
The courier service assists in the delivery of the ordered goods based on a contract concluded with the Data Controller. The courier service processes the personal data received in accordance with the data processing information available on its website.
Handling warranty and guarantee claims
Warranty and guarantee claims must be processed in accordance with the rules of Decree 19/2014 (IV. 29.) of the Ministry of National Economy, which also determines how your claim should be handled.
Data processed: Customer’s name, telephone number, email address, content of the complaint.
Duration of data processing Warranty complaints are kept for 5 years in accordance with the Consumer Protection Act.
Legal basis for data processing The legal basis for data processing is compliance with legal obligations pursuant to Regulation 19/2014 (IV. 29.) of the Ministry of National Education and Culture [Section 4 (1) and Section 6 (1)] [Data processing pursuant to Article 6 (1) c) of the Regulation].
Handling other consumer complaints
The data processing process is carried out in order to handle consumer complaints. If you have contacted us with a complaint, data processing and the provision of data is essential.
Processed data Customer name, phone number, email address, content of complaint.
Duration of data processing Warranty complaints are kept for 5 years in accordance with the Consumer Protection Act.
Legal basis for data processing It is your voluntary decision whether to contact us with a complaint, however, if you contact us, we are obliged to keep the complaint for 5 years pursuant to Section 17/A. (7) of Act CLV of 1997 on Consumer Protection [Data processing pursuant to Article 6 (1) c) of the Regulation].
Data processed in connection with the verification of consent
During registration, ordering, or subscribing to the newsletter, the IT system stores the IT data related to the consent for later proof.
Data processed: Date of consent and IP address of the data subject.
Duration of data processing Due to legal requirements, consent must be proven later, therefore the duration of data storage is limited to the limitation period following the termination of data processing.
Legal basis for data processing This obligation is provided for in Article 7(1) of the Regulation. [Data processing pursuant to Article 6(1)(c) of the Regulation]
Accounting-related data management
Name of the data processor: PLACC PIACOK Kft.
The data processor’s registered office is: 1152 Budapest, Aporháza utca 17.
Email address of the data processor: konyvelo.iroda.acc@gmail.com
The Data Processor participates in the accounting of accounting documents based on a written contract concluded with the Data Controller. In the course of this, the Data Processor records the name and address of the data subject to the extent necessary for the accounting records, in accordance with the provisions of the Act on the Protection of Personal Data. 169. It is processed for a period in accordance with Section (2) and deleted immediately thereafter.
Data processing related to online payments
Name of the data controller: Stripe, Inc.
The data controller’s registered office : Grand Canal Street Lower, Dublin, Ireland
Data controller’s telephone number: +353 1 903 8449
Email address of the data controller: sales@stripe.com
The controller’s website: https://stripe.com/en-hu
The payment service provider participates in the implementation of the Online payment based on a contract concluded with the Data Controller, for which purpose data is transferred to the online payment service provider during the purchase process. In the process, the online payment service provider processes the billing name, name and address of the data subject, the order number and date in accordance with its own data management rules.
The purpose of data transmission is to provide the online payment service provider with the transaction data necessary for the payment transaction initiated by the online payment service provider related to the purchase.
The legal basis for the data transfer is the performance of a contract concluded between you and the Data Controller pursuant to Article 6(1)(b) of the Regulation, which includes payment by the buyer, and in the case of online payment, the transfer of data pursuant to this point is required for payment.
Your rights during data processing
Within the period of data processing, you have the following rights in accordance with the provisions of the Regulation:
right to withdraw consent
right to access personal data and information about data processing
right to rectification
right to restriction of data processing
right to erasure
right to object
right to portability.
If you wish to exercise your rights, this will involve your identification, and the Data Controller will necessarily have to communicate with you. Therefore, for the purpose of identification, it will be necessary to provide personal data (but identification may only be based on data that the Data Controller already processes about you), and your complaints regarding data processing will be available in the Data Controller’s email account within the period specified in this information regarding complaints. If you were our customer and would like to identify yourself for the purpose of complaint management or warranty administration, please also provide your order ID for identification. Using this, we can also identify you as a customer.
The Data Controller will respond to complaints related to data processing within 30 days at the latest.
Right to withdraw consent
You have the right to withdraw your consent to data processing at any time, in which case we will delete the data you have provided from our systems. However, please note that in the case of an order that has not yet been fulfilled, withdrawal may result in us not being able to deliver it to you. In addition, if the purchase has already been made, we cannot delete billing-related data from our systems based on accounting regulations, and if you have a debt to us, we may process your data based on our legitimate interest in collecting the debt even if you withdraw your consent.
Access to personal data
You have the right to receive feedback from the Data Controller as to whether your personal data is being processed and, if processing is in progress, you have the right to:
to have access to the personal data processed and to be informed by the Data Controller about the following information:
the purposes of data processing;
the categories of personal data processed about you;
information about the recipients or categories of recipients to whom the personal data have been or will be disclosed by the Data Controller;
the planned period for which the personal data will be stored or, where this is not possible, the criteria for determining this period;
your right to request from the Controller rectification, erasure or restriction of processing of personal data concerning you and, where processing is based on legitimate interests, to object to the processing of such personal data;
the right to lodge a complaint with a supervisory authority;
if the data were not collected from you, all available information on their source;
the fact of automated decision-making (if such a process is used), including profiling, and at least in such cases, intelligible information on the logic involved and the significance and likely consequences of such processing for you.
The purpose of exercising the right may be to establish and verify the lawfulness of data processing, therefore, in the event of multiple requests for information, the Data Controller may charge a fair fee in exchange for providing the information.
The Data Controller provides access to personal data by sending you the processed personal data and information by email after you have been identified. If you have registered, we provide access by logging into your user account to view and check the personal data processed about you.
Please indicate in your request whether you are requesting access to personal data or information related to data processing.
Right to rectification
You have the right to request that the Data Controller correct inaccurate personal data concerning you without delay.
Right to restrict data processing
You have the right to request that the Data Controller restrict data processing if one of the following applies:
- You dispute the accuracy of the personal data, in which case the restriction applies for a period of time that allows the Data Controller to verify the accuracy of the personal data; if the accuracy of the data can be determined immediately, the restriction will not apply;
- the data processing is unlawful, but you oppose the deletion of the data for any reason (for example, because the data is important to you for the enforcement of a legal claim), therefore you do not request the deletion of the data, but instead request the restriction of its use;
- the Data Controller no longer needs the personal data for the specified data processing purposes, but you require them for the establishment, exercise or defense of legal claims; or
- You have objected to the data processing, but the legitimate interest of the Data Controller may also justify the data processing, in which case, until it is determined whether the legitimate grounds of the Data Controller override your legitimate grounds, the data processing must be restricted.
Where processing is subject to restrictions, such personal data may be processed, with the exception of storage, only with the consent of the data subject, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for important public interest reasons of the Union or of a Member State.
The data controller will inform you in advance (at least 3 working days before the restriction is lifted) about the lifting of the restriction on data processing.
Right to erasure – right to be forgotten
You have the right to have the Data Controller erase personal data concerning you without undue delay if one of the following reasons applies:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Data Controller;
- You withdraw your consent and there is no other legal basis for the processing;
- You object to processing based on legitimate interest and there is no overriding legitimate reason (i.e. legitimate interest) for the processing,
- the personal data was processed unlawfully by the Data Controller and this was established based on the complaint,
- the personal data must be erased to comply with a legal obligation under Union or Member State law applicable to the Controller.
If the Data Controller has made personal data processed about you public for any legitimate reason and is obliged to erase them for any of the reasons indicated above, it is obliged to take reasonable steps, taking into account available technology and the cost of implementation, including technical measures, to inform other data controllers processing the data that you have requested the erasure of links to the personal data in question or of copies or replications of these personal data.
Erasure does not apply if data processing is necessary:
- for the purpose of exercising the right to freedom of expression and information;
- for the purpose of fulfilling an obligation under Union or Member State law to which the controller is subject to which the personal data must be processed (such as processing in the context of invoicing, as the retention of the invoice is required by law), or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- to submit, enforce or defend legal claims (e.g. if the Data Controller has a claim against you and has not yet fulfilled it, or a consumer or data processing complaint is in progress).
Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interest. In such a case, the Controller shall no longer process the personal data unless it demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such purposes, including profiling, insofar as it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data will no longer be processed for such purposes.
Right to portability
If the data processing is carried out by automated means or if the data processing is based on your voluntary consent, you have the right to request from the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will make available to you in xml, JSON, or csv format, if this is technically feasible, you may request that the Data Controller transmit the data in this form to another data controller.
Automated decision-making
You have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. In such cases, the Controller shall take suitable measures to safeguard the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to object to the decision.
The above does not apply if the decision:
- Necessary for the conclusion or performance of a contract between you and the Data Controller;
- is permitted by Union or Member State law applicable to the Controller, which also lays down suitable measures to protect your rights and freedoms and legitimate interests; or
- based on your express consent.
Logging into the data protection register
According to the provisions of the Infotv., the Data Controller had to report certain data processing operations to the data protection register. This reporting obligation ceased on May 25, 2018.
Data security measures
The Data Controller declares that it has taken appropriate security measures to protect personal data against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as against accidental destruction and damage, as well as against inaccessibility resulting from changes in the technology used.
The Data Controller will do everything within its organizational and technical capabilities to ensure that its Data Processors also take appropriate data security measures when working with your personal data.
Legal remedies
If you believe that the Data Controller has violated any legal provision relating to data processing or has not fulfilled any of your requests, you may initiate an investigation procedure with the National Data Protection and Freedom of Information Authority in order to terminate the allegedly unlawful data processing (correspondence address: 1363 Budapest, Pf. 9., e-mail: ugyfelszolgalat@naih.hu, telephone numbers: +36 (30) 683-5969 +36 (30) 549-6838; +36 (1) 391 1400).
We also inform you that in the event of a violation of the legal provisions relating to data processing, or if the Data Controller has not fulfilled any of your requests, you may file a civil lawsuit against the Data Controller in court.
Modification of data processing information
The Data Controller reserves the right to amend this data management information in a way that does not affect the purpose and legal basis of the data management. By using the website after the amendment comes into force, you accept the amended data management information.
If the Data Controller intends to carry out further data processing in relation to the collected data for a purpose other than the purpose for which it was collected, it will inform you of the purpose of the data processing and the following information prior to further data processing:
- the duration of storage of personal data or, if this is not possible, the criteria for determining the duration;
- the right to request access to, rectification, erasure or restriction of processing of your personal data from the Data Controller, and to object to the processing of your personal data in the case of processing based on legitimate interest, and to request the right to data portability in the case of processing based on consent or a contractual relationship;
- in the case of data processing based on consent, that you can withdraw your consent at any time,
- the right to lodge a complaint with the supervisory authority;
- whether the provision of personal data is based on a legal or contractual obligation or is a prerequisite for entering into a contract, and whether you are obliged to provide the personal data, as well as the possible consequences of failure to provide the data;
- the fact of automated decision-making (if such a procedure is used), including profiling, and at least in these cases, understandable information about the logic involved and the significance and likely consequences of such processing for you.
Data processing can only begin after this, if the legal basis for data processing is consent, you must also consent to data processing in addition to being informed.
Last updated: [Date]
CONTACT
info@libwomenstore.com
+36 30 157 4994
1053 Budapest, Magyar utca 52.